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Are the products sold on Ringeri.com original?

The products sold on Ringeri.com are all 100% original, purchased directly from the brands, licensees or official distributors. We personally verify the authenticity and provenance of each product.

What is Ringeri.com?

Ringeri.com is a B2C e-commerce company specializing in the sale of wholesale fashion clothing and accessories for physical and online retailers, chain stores and VAT number holders. Products from the best international brands are available for immediate delivery on the platform.

Ringeri.com allows for shipping online sales and guarantees fast and safe deliveries in over 170 countries around the world.

Shiping States from 2 to 10 days

USA, Canada, China, United Arab Emirates, Philippines, Japan, Hong Kong, Indonesia, Malaysia, Singapore, Thailand, Saudi Arabia, Australia, Puerto Rico,Italy Germany, Spain Austria, Belgium, France, Netherlands, United Kingdom Croatia, Estonia, Ireland, Lithuania, Poland, Czech Republic, Slovenia, Hungary Denmark, Latvia, Finland, Romania, Slovakia, Sweden,Luxembourg, Portugal,Bulgaria,Malta,Greece.

For other Country please contact us.

Return Policy?

 The User can request a return within 15 days of receiving the order for the following reasons: ; if the product is damaged, does not correspond to the product ordered, or if it is not actually in the package or otherwise.

The User must follow these instructions to start the return request:

  • Access the "Contact page" or per email :
    claims@ringeri.com
    ringeri.com@gmail.com
    help@ringeri.com
  • followed by the "Claims" section
  • Reason with pictures described the product/order to be returned
  • Click on "Send" 
  • An e-mail enclosed with the instructions will arrive within 24 hours (please check the Spam or Promotions boxes)
  • W will send the instructions to you
  • Return the product within 15 days of receiving the e-mail

Ringeri.com reserves the right to not reimburse in the following cases:

  • The product is damaged or the original packaging (shoe box, sunglasses case, dust-proof bag) is missing or damaged.
  • Return code and/or order number are missing.
  • Unauthorized or after return deadline.

The shipping, return costs and customs duties are to be paid by the User unless otherwise instructed.

Also, in the case of flawed or non-compliant products, a return request must be made as indicated above. The damage must be described in detail and photos must be attached demonstrating its extent within and no later than 15 days from receipt of the order. 

The refund is provided in credit form on the User's profile within a maximum of 10 working days from receipt of the product. The credit is visible at the bottom of the User's profile account page.

Ringeri.com does not exchange goods. It is necessary to make a return request for the product that the User wishes to return and create a new order deducting any credit charged on the User's profile.

Who pays for the return shipping costs?

The return shipping costs are at the buyer's expense. Ringeri is responsible for the return only in case of faulty or incorrect products.

What should I do if I receive a faulty or incorrect product?

Should you receive a faulty product or not the product you ordered, open a return request ticket or per email claims@ringeri.com / ringeri.com@gmail.com / help@ringeri.com open your profile and send photos of the product with description. We will send you instructions on how to proceed within the next business day following your request.

When can I make a return request?

You can make a return request for one or more products within 2 days of receiving the goods.

Can I exchange goods?

Ringeri does not exchange goods. You need to create a new order.

How can I request insurance on my shipment?

When requesting a quote, please specify that you also require shipping insurance. 

What documentation do you provide for Extra EU shipments?

For extra EU shipments, we provide the Invoice with Customs Commodity Codes (Tariff Number) and the customs declaration documentation from our partners stock. 

Can I add other shipping methods?

No, the permitted methods are those available on Ringeri.com.

How long can an order remain in the BOOKED status?

Orders may be reserved for 24 hours during which time Ringeri.com will await confirmation of your bank transfer receipt. Once Ringeri.com has received the receipt your order will remain reserved until the money has cleared through the banks. In the absence of proof of payment, reserved orders will be cancelled. 

Support Request

 In case of problems of use of the application you can fill in the Ringeri.com Contact Us form describing specifically the problem and providing description.